Shipping Information

Shipping Policy

Within our brand philosophy, every product represents our commitment to quality, craftsmanship, and a refined customer experience. To ensure every customer around the world receives their order with confidence, we maintain a strict fulfillment process and collaborate with trusted international logistics partners. Our goal is to deliver each package safely and efficiently—every time.


1. Processing Time

Before shipment, each order goes through a detailed handling procedure, including order verification, quality inspection, and professional packaging.
We complete all processing steps within 48 hours after your order is placed and transfer the package to our fulfillment center for dispatch.

Processing times may vary slightly depending on product category and seasonal order volume, but efficiency and quality remain our top priorities.


2. Shipping Time

Shipping time refers to the number of days required for a package to travel from our fulfillment center to your destination country or region.
Delivery times may vary depending on logistics capacity, delivery address, customs clearance, and public holidays.

Estimated Standard Delivery Time by Region

AREA STANDARD DELIVERY TIME
US & CA 7–12 business days
UK 9–15 business days
EU 9–15 business days
Australia (AU) 10–15 business days
Oceania (New Zealand) 15–20 business days
Rest of Regions (Asia, Africa, Islands, etc.) 10–15 business days
Chile / Brazil (CNPJ/CPF/EORI required) 10–15 business days
South America (Colombia, Peru, Argentina — 2nd-tier transit) 10–15 business days

Total Delivery Time = Processing Time + Shipping Time
(e.g., 48 hours processing + regional shipping timeframe)


3. Delivery Coverage

Beyond the regions listed above, we offer international shipping to many additional countries and territories.
For all destinations within our delivery coverage, the estimated delivery timeframe is 12–20 business days, depending on local logistics and customs efficiency.

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